As I reflect on this past year and all the feedback I have heard, it felt time to compile it all into a Christmas list and hope that the Vue Charlotte Santa could round up a couple of unemployed reindeer and drop one or more of the requests into a present or at least a Christmas stocking. So here we go:
1. A Return of my Deposit
This one, I know, reminds me of when I would ask for a new car at Christmas. I never got one, and I don’t think I’ll get my deposit back either. But wouldn’t it be cool if the Vue just said look, the reality is we can’t give you your deposit, but here is 10% of it back, have a great 2011!
2. A Promise Not to Sue
OK, I know I was asking a lot with number 1, but number 2 should be a little easier, shouldn’t it? Hmmm, probably not. If I was an investor, on my list would be something like “Sue the @$@# out of these people, I need some cash to do my own Christmas shopping!”
3. Market Price for My Unit
Is this request so hard to do? It seems so. There has been virtually no publicly communicated willingness to negotiate on price, but I will continue to put this on the list as I think it is a fair and reasonable request. But in the spirit of the season, I’ll meet Santa half-way and say, I’ll split the loss with you…because I know you have many elves to feed!
4. A Release From my Contract
For those that just want the transaction to be over and done with, and have come to terms that there deposit is gone, this is a boilerplate one-pager and a signature. In fact, it could probably be packaged as a simple gift card. Should be no problem! I hope Santa really considers this one!
5. A Special Gift for the Sales Team
In the spirit of the season, it is better to give than to receive. Despite all the posts, I have particular regard and admiration for the sales team, who day after day slugs it out, and has to deal with a wide mix of customers, many in very difficult financial situations and dire emotional straits. I hope there is something in the Vue Charlotte Santa’s bag for them!
What is on your Vue Charlotte Christmas list? Share it in a comment or send your list to the North Pole via firstname.lastname@example.org!